• Fully integrated ecommerce Software Solutions 
• Built to your design requirements
• Meets latest SEO requirements
• Years of design and usability experience
• State-of-the-art ecommerce functionality
• Up sell / cross sell / best sellers etc…
• Powerful marketing and promotional Tools
• Multiple Websites capability
• All self-managed
• International capability
• Easy to use, state-of-the-art web management tools
• Powerful, flexible funtion-rich parameters
• Continually under development 

Sales

• Fast sales order processing
• Customer/order instructions
• Quotations module with order tracking
• Customer returns & refunds processing
• Back order management and stock assignment
• Picking, packing and despatch controls
• Integrated EPOS module
• Integrated Website Web order import and web site integration
• Automatic email generation (order shipped, etc)
• Catalogues request processing
• Credit card (pre-) authorisation & charging
• Post code lookup facilities (PAF)
• Automatic courier integration
• Size, Colour, Style (variants) matrix and drop down menus
• Kits, bill of materials and multi-level components
• Gift personalisation
• Cross sell, up sell. best sellers

Pricing & Promotions

• Multiple price lists (optionally based upon quantity breaks)
• Pricing based on discounts or mark-ups
• Individual price lists for trade accounts
• Special offers items
• Best sellers
• BOGOF (buy one get one free)
• Loyalty points
• Up sell and X-sell telesales prompts
• Media campaigns and analysis
• Catalogue coding and pricing search 
• Up sell / cross sell
• Best sellers

CRM

• Custom letters
• Communication log
• Notes: customer, invoice/picking/courier
• Customer comments tracking
• Actions, appointments and reminders

Purchasing

• Purchase ordering
• Direct emailing to suppliers
• Drop ship
• On order listings
• Goods-in and quarantine control
• Supplier returns / repairs
• Recommended reordering

Stock Control

• Multi site, depot or branch
• Sophisticated stock control
• Picking locations with replenishment requests
• Fast stock look-up facilities
• Audit trails
• Reorder levels and demand history
• Adjustments / stock take
• Product analysis
• Bar coding
• Warehouse put-away
• Integrated stock control and reordering

Marketing

• Analysis: frequent buyers / non-buyers / etc...
• Analysis: sales channel
• Mailing list output
• Mailing list input 

System

• System wide drill-down and filtering
• User security & access controls
• Intuitive user guide

Integrated Accounts

• In-line with selected accounting package e.g. SAGE
• Cyrane processes include:
• Sales & purchase ledgers
• Nominal ledger
• VAT, EC sales list & Intrastat
• Budgets and variance reports
• Management reports
• Stock valuation / cost of sales
• Multi-currency, periodic and spot exchange rates
• Sage export - processed as required