- Customers, Agents, Contacts and Suppliers
- Sales Order Software - B2C, B2B, Mail Order, Web and Direct Despatch
- Sales Quoting Module
- Stock and Warehouse Management
- Product Management, Kit Building and Goods In
- Mail Order Processing - Pick, Pack and Despatch
- Invoicing and Purchase Ledger
- Marketing - Campaigns, Mailing, Promotions and Analysis
- Business Reports
- Electronic Point of Sale
- ecommerce integration
The Cyrane mail order software is designed to help run businesses that sell products by mail order, the Internet and shop/trade outlets as required.
The mail order system enables you to save time and money with improved efficiency through the automation of routine tasks and the integration of separate processes. It also helps to increase sales and profitability through active marketing and improved knowledge about customer buying behaviours.
Most of our customers have doubled in size and a number have quadrupled without the need for commensurate staff increases or any upgrades to their mail order management software.
The sales order processing software is fast and intuitive. It provides appropriate guidance and product information to ensure conformity in presentation of products and the mechanism to obtain up-sells and cross-sells as the opportunities arise.
The sales order software also provides a useful quote function and note taking facility with real time action prompt for operators.
The system is browser based and can be accessed from any browser, and either we can host the Cyrane mail order management system for you or you can make arrangements in-house.
- The mail order management software streamlines and automates ALL key processes
- Provides a one stop shop - website, mail order and outlet shop(s) managed from one back office
- Enables rapid business expansion
- Easy to operate and train staff
- Fast and accurate sales order processing software with quick and easy customer and product search
- Powerful marketing and promotional tools - discounts, offers, up-sells, cross-sells, best sellers etc.
- Manage trade and consumer quotes with our function rich quoting module
- Automated credit card processing and post code look-up
- Automatic generation of paperwork; invoices, picking forms, despatch notes etc.
- Automatic email generation; order confirmation, despatch confirmation, purchase orders etc.
- Take advantage of barcode functionality - pick, pack and despatch
- Integrate with the UK's major carriers
- Clarify business decisions using the extensive reporting functions
- Independently manage trade accounts and consumers
- Utilise third party service centres using YOUR Cyrane system to manage peaks, troughs and seasonality
- Simplify warehouse and stock management - Multiple depots, location, aisle and bin
- Benefit from seamless integration with SAGE, Access Accounts etc.
- Simplify goods inwards with quarantine controls and returns management
- Automate drop ship with override
- Automate purchase orders with override
- Tackle International expansion with confidence - multi currency, multi lingual and multiple websites
- Launch multiple businesses with our multi client function
Most of our customers' needs are are met through our standard, highly parameterised mail order processing software, however we also make bespoke changes to meet specific requirements as required.