Optimised for retailers and wholesalers including furniture, consumer durables, toys, office equipment and many more…
- Multiple Sales Channel Integrations
- Integrate Channels including Amazon, Ebay and Wayfair and many more
- Retail Application
- EPOS, Live Stock, Product information, telesales with full CRM control Quotes and proformas and more…
- Promotions and Marketing
- Manage offers, Price Lists, Multi-Channel Pricing, Media and Offer Codes, QR Codes
- Stock Management
- Multi-Warehouse Stock Control, Purchase Order and Cost of Goods management
- Product Management
- Multi-Variant and Kit Product Management
- Warehouse Management
- Multiple Setup Options, Scanner Support, Order and Carrier Processing
Sales Channel Order Processing
Process orders instantly across multiple sales channels without going oversold from Websites, ecommerce sales channels, showrooms, external shows and exhibitions on a fully integrated system.
Multi Channel Integration
Integrate with your own website(s). Cyrane will work with your design team to create an integration which matches your needs
Amazon / eBay – Not just orders and prices but product data, images, product attributes and live stock, of course. Ensure the best customer experience and the highest seller ratings.
Incorporate multiple furniture related sales channel integrations to expand your distribution all managed through the Cyrane system including:
- Mirakl (B&Q)
- Robert Dyas
- The Range
Showroom Retail App
Delivery and instant instore / showroom service through the retail application which will not only operate as an EPOS terminal but will provide live stock information across multiple locations, product information and specifications, product variant information and images. Create and manage customer-oriented projects or wish lists. Initiate trade orders at shows and external sales events or manage single orders that can be split to take away or delivery to the customer.
EPOS and Telesales
Even with all the above functionality there are many times when a simple scan and pay EPOS system is best, and Cyrane can fulfil till functionality managing floats, reports, and individual user accounts. Cyrane offers comprehensive facilities to allow telesales and customer service staff to handle all aspects of customer’s service and order processing.
Promotions and Marketing
The ability to promote to all customers or specific target groups opens up a myriad of promotional options including: BOGOF, Buy X get % off Y, Upsell, Cross sell, Free Gift options.
Retail Or Trade Functionality
Manage sales through retail or trade account customers with a specific trade website template available as an option if required. Ready integrated trade website module if required.
Manage stock across multiple stock variations, manage multiple stock locations and kit/bundle options created from individual components or for special offers. Purchase orders support multiple currencies. Container management features allow volume / weight control, and adding purchase costs such as port charges, container rates or duty for accurate, reliable cost of goods and margin reporting. Expected stock can feed straight through to ecommerce sales channels or the Retail application so you can take advance orders on expected stock.
Purchase Order Management
Purchase orders can be created in multiple currencies with the container management features of volume / weight control, add purchase costs such as port charges, container rates or duty for accurate, reliable cost of goods and margin reporting. Expected stock can feed straight through to ecommerce sales channels or the Cyrane Retail app so you can take advance orders on expected stock
Cyrane will manage orders, stock, prices, and despatch details from a single source. It can feed numerous ecommerce channels or websites with full product data to maximise customer response and ensure optimal channel position and ratings. Kits, bundles and drop ship options allow the full range of options to create products that offer the maximum choice for customers whilst managing stock down to component parts for full control and visibility.
Warehouse Management System
For single or multiple warehouses, a multitude of configuration options maximise efficiency and control. Paper based or wireless scanner systems can cope with all business sizes from modest up to substantial and offer the scope for growth.
Integration with carriers (or designation for your own transport) mean accurate and rapid despatch processes and customers are automatically notified of despatch details for quality customer service.
Full returns management mean that even those orders that go wrong can be effectively and efficiently managed both to provide the best service to customers, ensuring top ratings are preserved whilst also managing returned stock to retain margin.